AI powered email autoresponder

Robo provides interface to learn about your products and services, test responses before going live,take control of the conversation so that emails are replied automatically.

email response
email response

Automatic Email Response

Robo responds to incoming emails automatically. It scans the incoming email and identifies the intent, context, sentiment and creates a unique and relevant response to each email.
email response

Threaded Inbox

View all incoming emails and its automated email responses as threads ordered by email subjects with latest conversation displayed on top. All incoming emails are categorized as conversation threads and outgoing responses are embedded within each email thread content.
email response
email response
email response

Learning

Teach Robo about your product or service offerings so that it is better prepared to automatically respond to maximum number of email enquiries that you receive. Once taught, it never forgets and gathers an elaborate knowledge base over a period of time.
email response

Sandbox

Sandbox is helpful to understand how an incoming email query will be handled by Robo. You don't need to wait for an actual email to arrive to check Robo's response. Once a query is typed in the Sandbox, it can be immediately known if it has a response to your query. This helps you in setting up all possible response in advance so that Robo is better prepared to automatically respond to incoming emails.
email response
email response
email response

Keyword Settings

Add keywords and its equivalent names which are specific to your product or service to empower Robo to uniquely identify it within email queries. An email enquiry may have words that uniquely identifies your product or service in part or full.
email response

Email Response Settings

Set email responses to queries related to your products or services. These responses should be your typical replies to each incoming email query related to your offerings. You can set email responses for different queries including pricing, discount, availability related to your products or services. You can also set file attachments to your email responses.
email response
email response
email response

Pause/Delay Response

Auto response email messages can be paused or delayed by few minutes if there needs to be a review by a human before sending it.
email response

Pause Email Thread

Automated email response for a specific email thread conversation can be paused so that humans can take control of that specific communication.
email response